The Caulking Store

At The Caulking Store, we know timing matters on every job. Our goal is to get your materials to you quickly, safely, and without hassle.

Order Processing

• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
• Orders placed after 12:00 PM may be processed the next business day.
• During peak periods (promotions, trade shows, seasonal demand), processing times may be slightly extended.

Shipping Methods & Delivery Times

We offer reliable shipping options across Canada:

• Standard Shipping: 2–7 business days
• Expedited Shipping: 1–3 business days
• Local Delivery / Pickup (if applicable): Available in select areas

Shipping timelines are estimates and may vary depending on your location, weather conditions, and carrier delays.

Shipping Rates

• Shipping costs are calculated at checkout based on:
• Order weight and size
• Delivery location
• Selected shipping method

Free shipping may be available on qualifying orders or promotions (if applicable).

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Damaged, Lost, or Delayed Shipments

• If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.
• If your shipment is lost or significantly delayed, reach out and we’ll work with the carrier to resolve the issue quickly.

Shipping Restrictions

• We currently ship within Canada (expand if needed).
• Certain products (e.g., aerosols, adhesives, or flammable materials) may be subject to shipping restrictions or additional fees due to carrier regulations.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.
The Caulking Store is not responsible for delays or additional charges caused by incorrect or incomplete addresses.

Questions?

If you have any questions about your shipment, our team is here to help:
purchasing@thecaulkingstore.com
(416) 860-8308